Privacy, dignity, and confidentiality in recovery care

This policy explains how Footprints In The Sand 2 Recovery Center collects, uses, protects, and shares information from people who visit our website, contact our team, or begin the admissions process.

Last updated June 12, 2026

This Privacy Policy applies to information collected through this website and related communications. It is written to support transparency for people exploring addiction treatment, mental health support, PHP, IOP, or other recovery services.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department. This website is not monitored as an emergency service.

Information we may collect

Contact details you choose to provide, including your name, phone number, email address, preferred contact method, and message.
Intake or admissions information you submit, which may include recovery goals, insurance details, substance use history, mental health concerns, scheduling preferences, and emergency contact information.
Website usage information such as pages visited, browser type, device information, referring pages, and approximate location data collected through standard analytics or security tools.
Communication records from calls, emails, text messages, forms, or other interactions with our admissions and care coordination team.

How we use information

To respond to questions, schedule consultations, verify insurance benefits, coordinate admissions, and help determine whether our PHP or IOP services may be appropriate.
To provide, document, improve, and coordinate care when a person becomes a client of the center.
To maintain website security, understand how visitors use the site, improve accessibility, and make our content more useful.
To comply with legal, regulatory, licensing, accreditation, insurance, quality assurance, and patient safety responsibilities.

Recovery-care confidentiality

We understand that seeking addiction treatment or mental health support is sensitive. We limit access to personal information to team members and service providers who need it for legitimate care, operational, legal, or safety reasons.
When applicable, protected health information is handled under HIPAA, and substance use disorder treatment records may receive additional protection under 42 CFR Part 2 and related state privacy laws.
We do not sell personal health information. We do not use recovery-related information for public marketing testimonials without written authorization.
If there is a difference between this website policy and a formal Notice of Privacy Practices provided during treatment, the formal Notice of Privacy Practices controls for protected health information.

When information may be shared

With treatment, admissions, billing, insurance, and care coordination partners when needed to support services you request or receive.
With contracted vendors who help us operate the website, communications, records, scheduling, billing, analytics, security, or other business functions, subject to appropriate confidentiality expectations.
With your consent or written authorization when required, including for certain releases of treatment records.
When required or permitted by law, including medical emergencies, safety concerns, abuse or neglect reporting, court orders, audits, licensing reviews, or other legally recognized obligations.

Your choices and rights

You may ask us to update contact information, change communication preferences, or stop non-essential outreach.
Depending on the type of information and applicable law, you may have rights to access, amend, restrict, or receive an accounting of certain disclosures of health information.
You may choose not to provide information through the website, though that may limit our ability to respond, verify benefits, or coordinate services.
For privacy requests, contact us directly so we can verify the request and route it to the appropriate team member.

Website analytics, cookies, and security

Our website may use cookies, analytics, and similar technologies to understand traffic patterns, measure performance, prevent abuse, and improve user experience.
You can adjust browser settings to limit cookies, but some site features may not work as expected.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email, text message, or online form can be guaranteed completely secure.

Minors

Our website and outpatient services are intended for adults unless we clearly state otherwise. We do not knowingly collect personal information from children through this website.
If you believe a child provided personal information through the site, contact us so we can review and delete it when appropriate.

Policy updates

We may update this Privacy Policy as our services, technology, or legal obligations change. The latest version will be posted on this page with the updated date.

Privacy questions

To ask a privacy question, request a communication change, or reach our team about information you submitted, call (385) 580-9252 or email info@footprintsrecovery.net.

Information we may collect

Contact details you choose to provide, including your name, phone number, email address, preferred contact method, and message.

Intake or admissions information you submit, which may include recovery goals, insurance details, substance use history, mental health concerns, scheduling preferences, and emergency contact information.

Website usage information such as pages visited, browser type, device information, referring pages, and approximate location data collected through standard analytics or security tools.

Communication records from calls, emails, text messages, forms, or other interactions with our admissions and care coordination team.

How we use information

To respond to questions, schedule consultations, verify insurance benefits, coordinate admissions, and help determine whether our PHP or IOP services may be appropriate.

To provide, document, improve, and coordinate care when a person becomes a client of the center.

To maintain website security, understand how visitors use the site, improve accessibility, and make our content more useful.

To comply with legal, regulatory, licensing, accreditation, insurance, quality assurance, and patient safety responsibilities.

Recovery-care confidentiality

We understand that seeking addiction treatment or mental health support is sensitive. We limit access to personal information to team members and service providers who need it for legitimate care, operational, legal, or safety reasons.

When applicable, protected health information is handled under HIPAA, and substance use disorder treatment records may receive additional protection under 42 CFR Part 2 and related state privacy laws.

We do not sell personal health information. We do not use recovery-related information for public marketing testimonials without written authorization.

If there is a difference between this website policy and a formal Notice of Privacy Practices provided during treatment, the formal Notice of Privacy Practices controls for protected health information.

When information may be shared

With treatment, admissions, billing, insurance, and care coordination partners when needed to support services you request or receive.

With contracted vendors who help us operate the website, communications, records, scheduling, billing, analytics, security, or other business functions, subject to appropriate confidentiality expectations.

With your consent or written authorization when required, including for certain releases of treatment records.

When required or permitted by law, including medical emergencies, safety concerns, abuse or neglect reporting, court orders, audits, licensing reviews, or other legally recognized obligations.

Your choices and rights

You may ask us to update contact information, change communication preferences, or stop non-essential outreach.

Depending on the type of information and applicable law, you may have rights to access, amend, restrict, or receive an accounting of certain disclosures of health information.

You may choose not to provide information through the website, though that may limit our ability to respond, verify benefits, or coordinate services.

For privacy requests, contact us directly so we can verify the request and route it to the appropriate team member.

Website analytics, cookies, and security

Our website may use cookies, analytics, and similar technologies to understand traffic patterns, measure performance, prevent abuse, and improve user experience.

You can adjust browser settings to limit cookies, but some site features may not work as expected.

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, email, text message, or online form can be guaranteed completely secure.

Minors

Our website and outpatient services are intended for adults unless we clearly state otherwise. We do not knowingly collect personal information from children through this website.

If you believe a child provided personal information through the site, contact us so we can review and delete it when appropriate.